There are many technology solutions that help reduce information overload, with varying degrees of success; I’ll be reviewing many of them in this blog. But the simplest of these is this: remove the Reply to All (RTA) button from the email client! Technically, this is trivial to implement, a simple customization. But it is interesting to study the reactions the idea elicits. Reply to All is a major pain point in the enterprise; not that it doesn’t have many valid and useful uses, but there are always a sufficient number of people around who will send a Reply to All.. Read more