The conflict between being productive and being available
The conflict In my business of helping companies solve information overload, I get to interview many managers and employees about their communication habits. This brings to light interesting observations. I was talking to an employee in a hi-tech company and he raised a problem: he was actually quite self-aware about the importance of focusing on his work without the extreme productivity hit of interruptions, so he kept his cellphone in silent mode. Smart move! Smart move? Not necessarily. It threw him into the heart of a conflict many knowledge workers grapple with. You see, his peers and his supervisor would.. Read more