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Organizational culture is a fascinating subject – elusive yet critical to a company’s success. A crucial aspect of this is what I’ll call (for lack of a better name) Action Culture. By this I mean the norms and expectations governing how action – the tasks required by the company’s business – is determined, assigned, owned, and tracked to completion.
Having a well formed action culture can make a huge difference to a company’s success; over the years I’ve seen quite interesting good and bad examples. My recent insight article, titled The Importance of Having an Effective Action Culture, shares what I learned and what I think is important in this space.